Your guide on assembling and stacking your Farm Door freezer
Ordering is done through our B2B portal. An email invitation will be sent to your purchasing contact for orders to be placed directly through this portal.
Minimum order is 100 units to receive free freight. Wholesale orders are in quantities of 5.
View from a range of Farm Door meal images and video content available for use across social media and for your website, newsletter, catalogue or printed flyers.
There are approx. 250,000 senior Australians on Home Care Packages, growing around 20% a year. ABS project that in 2051 almost a quarter of the population will be over 65. In addition, there are over half a million Australians reliant on NDIS support.
Home Care Packages (HCPs) are designed to enable more Senior Australians stay at home for longer as well as taking pressure off the residential care model. Eligible NDIS and HCP participants pay 30% of the cost of their meals, with the remaining 70% paid by their Plan Manager.
In many regional areas, Meals on Wheels services are at capacity and if the mass produced meal delivery services don’t deliver to an area, there’s often no way to access NDIS or My Aged Care subsidised meals. Pharmacies providing HCP subsidised Farm Door meals has two major benefits;
1/ local communities can access healthy nutritious meals - without added preservatives, boosters, powders, flavours or colourings found in mass produced meals, and importantly,
2/ local relationships and social connection is maintained - vital when high proportions of older Australians living alone are experiencing loneliness.
There are around 950 Plan Managers supporting HCP & NDIS clients Australia-wide.
In our experience, every Home Care Provider is actively seeking healthy (enjoyable!) meal options for their clients. Local support workers in your area will love to hear that their clients can now access meals through their local pharmacy. Give them a ring!
At Farm Door we’re passionate about wellbeing. We believe in the importance of maintaining local relationships and social connection, vital for those living alone where it’s all too common to experience loneliness. For this reason we supply our healthy farm fresh meals to local pharmacies to support those reliant on HCP & NDIS subsidies.
Each local pharmacist team can provide their community with meals and have a friendly conversation around their broader health and wellbeing. Our team at farm Door send our love through our homemade gravy and farm fresh herbs!
STEP 1. SET UP AN ACCOUNT WITH THE PATIENT’S HCP
The patient’s Home Care Provider (HCP) will guide you through the process to set up an account for their client. You may need to provide food safety support documents (see links below).
STEP 2. PROCESS THEIR TRANSACTION IN TWO PAYMENTS
The patient will pay 30% of the meal cost at time of ordering. The remaining 70% to be invoiced to their Home Care Provider (HCP).
An email invitation will be sent once your freezer has arrived. This will give you access to the B2B portal in order to place an online order.
You must place a minimum of 100 units to receive free freight. $50 for freight will be charged if your order is below 100 units. The meals are packed in multiples of 10. We ask for orders of each SKU to be multiples of 10 (or 5 if you're starting out) for ease of transport and stocktake.
We initially recommend a menu that we believe offers a broad range of best seller meals that fit well in a freezer. If you find a certain meal is not selling, or are receiving customer requests for additional meals, chat to us and we'll support you to change your menu.
If you notice any damaged meals upon delivery, please contact us right away by phone or email, and include photos and your invoice number of the damaged items.
Over time a defrost will need to be carried out. We encourage you to perform this between orders when stock is low. You’ll need to empty the freezer completely and turn it off overnight to defrost the ice build up. Try and keep the freezer doors shut most of the time to avoid ice building up.
Every meal includes a Nutritional Information Panel. We recommend consulting your health practitioner to determine a meal range that is suitable for your individual needs.
